10 Things Confident People Don’t Do

In The Empire Strikes Back, when Yoda is training Luke to be a Jedi, he demonstrates the power of the Force by raising an X-wing fighter from a swamp. Luke mutters, “I don’t believe it.” Yoda replies, “That is why you fail.”

Earning trust and avoiding distrust in the public service

Trust is big news. Trust, or more commonly the lack of it, between governments and citizens, between companies and their customers, between us all as individuals.